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Frequently Asked Questions

Frequently Asked Questions

Where does the Leatherman name come from?

Leatherman tools bear the name of company president Tim Leatherman, who invented the original Pocket Survival Tool, now known as the PST.

Why should I buy a Leatherman tool?

Tim Leatherman’s standards for quality, durability, precision and attention to detail are what make Leatherman tools like no other. Ever since Tim invented the category, Leatherman has focused on just one thing—manufacturing the world’s highest quality multi-purpose tools. Tim Leatherman’s standards for quality, durability, precision and attention to detail are what make Leatherman tools like no other. Ever since Tim invented the category, Leatherman has focused on just one thing—manufacturing the world’s highest quality multi-purpose tools.

Why should I buy my Leatherman tools from Gunther Gifts?

We are an authorized dealer for Leatherman. We are factory recommended for engraving and corporate engraving/logo jobs.

My tool broke. How do I get it repaired?

Easy. Please refer to Leatherman's Warranty section for instructions on submitting a warranty claim.

I can’t live without my Leatherman for even a day. Can Leatherman just send me the parts I need?

Leatherman's products are designed to be disassembled by factory-trained technicians only. Repaired tools are reassembled (and the pivot posts cemented) to ensure proper tension for optimum tool performance. Attempting to disassemble a Leatherman tool yourself may result in lost components and compromised tool functionality. It may also void your warranty protection.

Someone I know who lives overseas wants to buy a Leatherman tool. Does Leatherman sell tools outside the United States?

Yes, Leatherman's products are sold in approximately 70 countries around the world.

What kind of steel does Leatherman use?

Leatherman tools are made of 400-series stainless steel. Carbon content and heat-treated hardness vary depending on the specific implement.

If it is made of stainless steel, why do I have rust spots on my tool?

No stainless steel is truly stainless. It would be wise to think of it as corrosion-resisting steel. Corrosion can occur in the absence of proper maintenance, particularly in extreme conditions. Please visit Leatherman's Maintenance Tips section for hints on keeping your Leatherman Tool looking good and functioning well.

Can I have a different blade installed in my Leatherman tool?

Each Leatherman tool consists of a combination of features that makes it a unique multi-purpose tool. Leatherman cannot alter or substitute different blade components from one tool version to another.

Is Leatherman interested in my idea for a new product or feature?

Always. Consumer feedback has played a significant role in improving Leatherman's existing products and designing new ones. Leatherman's marketing department tracks suggestions and welcomes your feedback, so feel free to address your ideas to them (either in writing or at mktg@leatherman.com). If you wish to submit an idea for which you already have or may obtain a patent or other ownership rights, please write to the Office of the President, Leatherman Tool Group, PO Box 20595, Portland OR 97294. Prior to receiving or considering your idea, Leatherman will present you with a disclosure agreement that describes your rights and theirs in any idea you disclose to them.

I’ve had my Leatherman tool since before there was dirt, and the belt sheath is just about worn out. How can I get a replacement?

There are several sheaths to choose from. All are pictured in our Pouches & Sheaths area on this Web site; please visit that section for information on how to order sheaths and pouches.

Can I buy stock in Leatherman Tool Group, Inc.?

Sorry. Leatherman Tool Group is privately held and is very unlikely to go public in the foreseeable future.

My son/wife/girlfriend/brother-in-law/boss accidentally locked open all the blades in one handle of my Super Tool. How can I get them unlocked?

Use a separate screwdriver or similar device to unlock the blades. With the handles closed together, insert the screwdriver into the slot created by the handle spring (where the handle locks onto the tool blades). Gently pry up the handle spring until one of the blades can be released.



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